Can I order samples prior to placing bulk order?

Yes, you can place sample order to have look and feel of the finally chosen cards prior to placing bulk order.
Select your preferred cards from our vast range of designs, and whatsapp the design on +919022150157

Note: Preferably place bulk order within two weeks on receiving the samples so there is no/minimum batch variation in paper, printing etc. We reserve our right to change/modify material and pattern without intimation in bulk order as required.

How many samples can I order and what will be cost?

Sample order facility is to have look and feel of finally chosen cards prior to placing bulk order.
You can order maximum 3 sample cards & Sample cost is the actual bulk order cost of the product plus a courier charge Rs.100 extra

What does sample card include?

The sample includes the main card, an envelope and the interleaf or two inserts of your chosen design.
Note: Samples are supplied blank without personalized text printed on them.

Will the sample cost be reimbursed?

No, the sample cost is non-adjustable, non-refundable.

Can I get sample card with my invitation wordings printed? 

Please note it would not be possible to print personalized text on sample card as printing one card and bulk is almost similar process.
Once you finalize the card for bulk order and send us your invitation wordings we shall create and show you proof artwork over email.

What does card price include?

Card price includes Main Invitation Card, Envelope and Interleaf or 2 Inserts chosen from available multiple options. 
Price displayed is for BLANK cards, Printing and Shipping would be charged extra. 

What timeframe does sample order take to reach?

Normally sample order would take 3 to 4 business days for delivery.

Note: We ship consignments with DHL, FedEx and other couriers in accordance to their respective terms of services, as this being third party service. 

How can I get total quote with printing and shipping cost? 

You can whatsapp on +91 9022150157 the design of required quantity of chosen card will quote you via Email

Do you facilitate with reference invitation wordings?

Yes, we do have library of reference invitation wordings for different religions. You can Whatsapp on +91 9022150157 your requirement 

We have a team of professionals who design the wordings of the card to your specific needs for printing

How do I select ink shade to print invitation wordings?

We can mail you the shade sample. However, you can also suggest an ink shade to print wordings and we shall print invites in same ink if it doesn't cause readability

How do I submit my invitation wordings to be printed?

You need to send us your invitation wordings in MS Word Document attachment via email at                                                                   Info@rolex-card.com / rolex_card@yahoo.com quoting your order number and instructions.

How can I get print proof artwork?

You can submit your invitation wordings to be printed and details like chosen fonts and logos/symbol in MS Word Document attached to an email at at  Info@rolex-card.com / rolex_card@yahoo.com

Our artwork team shall create proof artwork in PDF/JPEG format and send you for review over email.

On receipt of proof artwork you can suggest amendment (if any) required, so our artwork team shall recreate digital proof artwork and send you again for approval.

We shall proceed with the actual printing only after receipt of your proof artwork approval email.
Note: Printed and Finished cards would have our company’s  logo and website address printed in small size on back side of the card. 

What timeframe does bulk order take to reach?

Normally it takes turnaround time of 2 weeks for bulk order to reach after proof artwork is approved and order is placed.
We create the proof artwork on chosen/ordered card and send over email for review in 1 to 2 business days after we receive the invitation wordings.
Once the proof artwork has been approved it takes us 5 to 7 business days for actual printing and finishing process to complete the order.
Thereafter courier service generally takes 4 to 6 business days for delivery.

Note: We ship consignments with DHL, FedEx and other couriers in accordance to their respective terms of services, as this being third party service. 

Are finished cards will have your company name printed on them?

Yes, Printed and Finished cards would have our company’s logo and website address printed in small size on back side of the card.

Can I order cards without printing of invitation wordings?

Yes, blank (without invitation wordings printing) cards can be ordered

Can I collect ordered cards from your store?

Yes, you can collect your card order from our store in Mumbai (Bombay) if so desired.

Are received cards will have any variation?

Most of card materials and processes are hand-work and may have some variation. This should not be treated as defective.

I have multiple functions, Can I order additional inserts?

Yes, additional inserts can be ordered as per requirement. 
We can Discuss on That on Info@rolex-card.com

How do I check the current status of my orders?

You can review the status of your orders and other related information on  whatsapp  +91 9022150157 or Email us

When and how can I cancel an order?

You can cancel your order before it reaches and going to ship via Email 

What are the delivery charges?

Delivery charge varies with the order weight and selected shipping method (air and weight)

Are there any hidden costs (sales tax) on items sold by sellers?

No. There are zero hidden charges when you make a purchase on Rolex-card.com List prices are final and all-inclusive.

The price you see on theproduct page is exactly what you would pay.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Email us and place the return request for the particular order or order item.

Wherever possible Rolex-card.com Logistics will facilitate the pick-up of the item. In case the pick-up cannot be arranged through rolex-card.com, you can return the item through a third-party courier service. Return fees are borne by the Seller.

Can I return part of my order?

Yes, a return can be created at item level and if you have ordered multiple items, you can initiate a return for a partial quantity.

How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India

Credit cards: We accept payments made using Visa, MasterCard credit cards.

Debit cards: We accept payments made using Visa, MasterCard debit cards.

Is it safe to use my credit/debit card on Rolex-card.com?

Your online transaction on Rolex-card.com is secure with the highest levels of transaction security currently available on the Internet.

How to make bank deposit,Can I pay via bank deposit?

You can deposit money in our bank account by CASH or by Online transfer and send email with receipt.

Our team will process the order further.

Here are our account details:

Account Name : Rolex Card Mfg. Co. 
Bank Name : Bank of Maharashtra 
Account No : 20101112361 
Branch : Thakurdwar, Mumbai 
IFSC Code - MAHB0000161